“Trainee” means anyone of either gender who subscribes to the service.
The subscription starts after the bank transfer is verified and the trainee questionnaire is completed.
Working hours: Sunday to Thursday, 12 pm to 9 pm. Messages are answered within 48 working hours.
The program is not a substitute for medical advice. The trainee is responsible for disclosing any injury or health condition.
Plans belong to the trainee for life and can be edited.
Payment is made once per plan and duration by bank transfer. There is no automatic renewal.
Guarantee and refunds
On 3-month subscriptions to the follow-up plans (Intensive, Advanced, Basic): the full amount is refunded if none of the progress indicators (weekly average weight, waist circumference, strength in the main lifts) improves after 12 weeks.
Guarantee conditions: send the weekly review every week, take measurements regularly, film and send your exercises, and follow the custom nutrition plan on plans that include it.
Request the refund on WhatsApp within 14 days of the end of the three months. The amount is returned by bank transfer.
Free renewal: a 3-month subscription is rewarded with 3 extra months when adherence is 90% or more and progress is clear in the progress indicators. Progress photos are sent to the coach for documentation (men: face and navel covered), and publishing them is optional.
Privacy policy
We collect: your name, email (to sign in), mobile number (WhatsApp), the chosen plan, and the questionnaire answers you write yourself (including optional health information and measurements).
Purpose: to fulfil your order, design your program, follow up with you, and contact you about it only.
Health information is stored separately, is visible only to you and the coach, and is never sent in emails or notifications.
Payment is by direct bank transfer to the establishment’s account. The site never asks for or stores bank or card details. The transfer receipt is used only to confirm your order and is kept in private storage that only you and the coach can open.
We do not sell your data or share it for marketing. Your results or photos are never published without your explicit consent.
You can request a copy of your data, its deletion, or withdraw consent to publishing by messaging us on WhatsApp.
Analytics: we use Google Analytics on the public pages only, and only after you accept the banner on your first visit; declining means the visit is not measured. It never runs inside your account or on order, payment, or program pages, is never linked to your health or personal data, and is not used for advertising. Analytics data is processed by Google and is largely anonymised (IP masked, no personalised-ads features). Clearing the site data in your browser withdraws consent and shows the banner again.
Retention: we keep your account and order data while your account is active. If twelve months pass with no sign-in and no ongoing subscription, we email you a notice, then permanently delete the account, its health data and files thirty days later unless you sign in. After deletion we keep only an anonymised financial record per order (order number, plan, amount, date) with no name, email or phone. You can delete your account at any time from account settings.
Reviews policy
Only trainees who bought a service and actually started it can write a review: one review per order.
Every review is checked before it appears publicly, and its text is never edited.
How your name appears is your choice: full name, first name only, or no name. Consent to publish is separate and optional.
Reviews containing phone numbers, emails, links, private health details, or abuse of any person are not published.
The coach may reply to a review, or hide a review that breaks this policy and record the reason.
You can ask for your review to be hidden at any time by messaging us on WhatsApp.
